Description

ProtopVA Community is excited to present this new job opportunity for a Part-time to Full-Time Human Resources Assistant For ProtopVA (Philippines)

COMPANY INFORMATION

ProtopVA is a Human Resource Services startup agency with its main offices in Houston, Texas.  We are a team that supports each other and believes in 1-improving ourselves, 2-self-awareness, 3-embracing and taking responsibility for our mistakes and growth, and 4-doing everything with integrity and passion.

OPPORTUNITIES OFFERED WITH THIS JOB

•      Opportunity to work alongside a detail-oriented team.

•      Opportunity to be part of a US company

•      Opportunity to work with a great team.

SCHEDULE AND PAY RATE 

•      Schedule: Monday – Friday 

•      Time Zone: Philippine Time

•      Hours: 30 - 40 hours/week To be discussed

•      Open to: Philippines

•      Languages Required: English

•      Pay Rate: $3 - 4/hour

*Rates are dependent on your experience, determined by ProtopVA.*

Apply for this Job by submitting your proposal! To have your proposal considered, please CAREFULLY READ the following guidelines in THIS LINK. 

PROPOSALS WITH INCORRECT STRUCTURE WILL BE DISREGARDED.

*To join our telegram group and learn more about our open positions, click on this link (Philippines):  https://t.me/+iBlvMlhGzzoyZWZh

JOB DESCRIPTION

1. Talent Acquisition and Onboarding

- Post on social media platforms, including Facebook groups and Instagram, to attract new applicants on a daily basis.

- Provide support and assistance to new applicants through Email, Telegram, and social media channels.

- Create credentials for new hires and grant access to the ProtopVA team's different platforms, such as setting up email addresses, project management and CRM software accounts, and related tasks. Training will be provided for software/tools setup.

- Participate in the Recruitment Process for the internal team's new hires, including conducting candidate interviews and assisting with job post creation.

- Develop the hiring plan for each department of the ProtopVA Team.

- Ensure the onboarding process is up-to-date, of high quality, and well-understood by all teammates, providing clarity and connection.

2. Team Management and Conflict Resolution

- Serve as ProtopVA's internal team customer success agent, addressing any questions or concerns throughout the working relationship.

- Manage and approve the team's time off requests, vacations, emergency situations, and company perks.

- Approve teammate's schedules and hours worked requests in collaboration with department Directors.

- Conduct Feedback meetings and develop Performance Improvement Plans when needed, working alongside each department's Director.

- Be available to speak with all teammates within the company to address concerns, issues, or feedback.

- Serve as a moderator for conflict resolution situations between teammates.

- Handle disciplinary actions.

- Maintain the ProtopVA company culture.

- Assist with training and development initiatives.

3. Policies and Procedures

- Facilitate the creation of new VA profiles in the website backend, and enforce/update existing ProtopVA team policies and guidelines.

- Suggest and create new Human Resources policies, procedures, or guidelines, including writing and editing standard operating procedures (SOPs) as necessary.

- Maintain regular communication with the Operations Manager and CEO, sharing new ideas to implement in the team, including valuable policies.

4. Research and Admin Tasks

- Assist the Operations Manager and CEO with research related to the Human Resources Department that could improve ProtopVA's internal team.

- Proactively research ideas, common practices, and policies to enhance the company's culture.

- Edit teammate's information in Zoho CRM.

- Update the team's information in Zoho People, the company's HR Software, and add teammates as needed.

- Maintain digital copies of employee records and perform additional admin tasks as required.

5. Team Building Activities

- Prepare and host monthly team-building activities, utilizing the available website games or planning other engaging activities.

- Proactively come up with various activities, both during work hours and the team's free time. 

SUCCESS PROFILE FOR THIS ROLE

• Innovative and proactive: People who can think for themselves and are able to be proactive/ People who work independently, are resourceful, and are able to think up solutions to problems independently/ People who are able to think creatively to solve problems.

• People & Relationships: Easy to speak with and a good listener/ Someone that is open to feedback without being offended, willing to make mistakes, and be ok when the company tells them how to improve/ Supportive, and always willing to help.

• Work Load & Stress Management: Able to manage stressful situations without affecting them on a personal level/ Must be extremely organized and detail-oriented/ Ability to work under pressure.

• Technology & Software: Computer savvy, able to teach systems and software to others/ Knowledge or willing to invest time in training themselves on the different platforms of the business.

• Communication & Language: Always available to respond quickly when contacted via phone, text, chat, email, etc./ Comfortable making calls and know how to properly communicate with contractors and clients.

PROTOPVA REQUIRED VALUE STANDARDS FOR ALL POSITIONS

1.     Honesty & integrity at all times

2.     Quick to respond and communicate

3.     Proactive, go-getter, figuring things out on his own (make Google your best friend)

4.     Humble, responsible, and accountable

5.     Professional and focused

6.     Looking for long-term work relationship 1-3+ years

7.     Team oriented

8.     Always willing to learn new things and develop new skills

9.     Efficient and committed to delivering on expectations, and deadlines

10.    Able to write and speak in English