Description

ProtopVA Community is excited to present this new job opportunity for a Full-Time Cold Caller for a Real Estate Wholesaling Business (the Caribbean and Latin America).

**Fluent in English required**

COMPANY INFORMATION

American business in the Consumer and Packaging Food Industry, with five years of successful operations. Specializing in the production, distribution, and sale of plant-based snacks. Their commitment to providing high-quality products and being innovative has led them to become a well-respected company in the market, serving both retailers and distributors. 

REQUIREMENTS:

• Great Communication Skills (Verbal and Written) both over the phone and through email.
  
• Experience in managerial roles in sales
  
• Capable of articulating ideas clearly and persuasively to clients and internal stakeholders.
• CRM Experience
• Have an understanding of Store Operations
• Proactive and Motivated
• Timely Handling of All Calls
• Professional Mindset

SCHEDULE AND PAY RATE

-Schedule: Monday to Friday from 09:00 am to 01:00 pm OR Tuesday to Thursday from 09:00 am to 02:00 pm 

-Time Zone: Pacific Time (PT)

-Hours per week: 20

-Open to Latin America and the Caribbean 

-Pay Rate: $9-12/hr

*Rates are dependent on your experience and skills, determined by ProtopVA.*

JOB DESCRIPTION

1. Sales and Upselling:

-Do cold calls to prospects

-Follow up consistently with potential leads and clients

-Have proficiency in following scripts 

-Adherence to the company's guidelines and follow instructions

-Identify upsell and cross-sell opportunities within existing client accounts, based on their needs and usage patterns.

-Collaborate with the sales team to develop targeted proposals, presentations, and offers tailored to each client's specific requirements and objectives.

-Provide product demonstrations and educational resources to clients to promote awareness and adoption of additional products or services.

2. Customer Engagement and Relationship Building:

-Act as a primary point of contact for clients, addressing inquiries, providing assistance, and ensuring their needs are met promptly.

-Foster relationships with wholesale stores, distributors, and clients through regular communication and personalized interactions via email and phone.

-Have a deep understanding of each client's business objectives, challenges, and preferences to tailor solutions and support accordingly.

-Document all client interactions, feedback, and outcomes in Soho (CRM system) to maintain accurate records and facilitate ongoing communication and collaboration.

3. Client Retention and Loyalty:

-Implement proactive retention strategies to minimize churn and increase customer lifetime value, including proactive outreach, account reviews, and loyalty programs.

-Anticipate and address potential issues or concerns before they escalate, demonstrating a commitment to client satisfaction and long-term partnership.

-Identify opportunities for value-added services or enhancements to existing products to further strengthen client relationships and loyalty.

 

4. Feedback Collection and Analysis:

-Ask for feedback from clients through surveys, interviews, or regular check-ins.

-Analyze feedback to identify trends, patterns, and areas for improvement, and collaborate with internal teams to implement actionable solutions.

Apply for this Job by submitting your proposal! To have your proposal considered, please CAREFULLY READ the following guidelines in THIS LINK. 

PROPOSALS WITH INCORRECT STRUCTURE WILL BE DISREGARDED.

IMPORTANT: To join our telegram group and learn more about our open positions, click on this link: (Latin America ): https://t.me/+QfiDlxFlLXAwNDAx 

OPPORTUNITIES OFFERED WITH THIS JOB

•      Opportunity to work alongside a detail-oriented team.

•      Opportunity to be part of a US company

•      Opportunity to work with a great team.

PROTOPVA REQUIRED VALUE STANDARDS FOR ALL POSITIONS

1.     Honesty & integrity at all times

2.     Quick to respond and communicate

3.     Proactive, go-getter, figuring things out on his own (make Google your best friend)

4.     Humble, responsible, and accountable

5.     Professional and focused

6.     Looking for long-term work relationship 1-3+ years

7.     Team oriented

8.     Always willing to learn new things and develop new skills

9.     Efficient and committed to delivering on expectations, and deadlines