OPPORTUNITIES OFFERED WITH THIS JOB:
• Opportunity to work alongside a detail-oriented team.
• Opportunity to be part of a US company
• Opportunity to work with a great team.
SCHEDULE AND PAY RATE
• Schedule: Monday to Friday, 6:30 AM to 4:00 PM CST
• Time Zone: Central Standard Time
• Hours: 20 hours
• Languages Required: English
•Open to: Philippines
• Pay Rate: $3-$4/hr
*Rates are dependent on your experience and skills, determined by ProtopVA.*
RESPONSIBILITIES
1. Dispatching & Scheduling
- Assign loads to drivers based on availability, location, and delivery deadlines
- Track and monitor driver progress using GPS or dispatch software
- Ensure timely delivery by proactively addressing potential delays
- Maintain accurate trip logs, load assignments, and dispatch records in spreadsheets or CRM systems
2. Communication & Coordination
- Serve as the main point of contact for drivers, shippers, and customers
- Provide drivers with load details, updated routes, and delivery instructions
- Respond to driver inquiries and offer real-time support for issues on the road
- Update clients and internal teams on delivery status and schedule changes
3. Logistics & Route Optimization
- Plan and optimize routes for fuel efficiency and timely deliveries
- Coordinate with warehouses and clients for smooth pickup and drop-off scheduling
- Use tools like Google Maps, GPS, and logistics platforms to monitor route progress and ETA
- Identify and implement process improvements for overall delivery efficiency
4. Compliance & Documentation
- Ensure all dispatching activities follow DOT regulations and Hours of Service (HOS) rules
- Collect and file driver logs, trip sheets, fuel receipts, and safety checklists
- Prepare and manage logistics paperwork such as freight bills and invoices
- Maintain digital records in shared drives or cloud-based systems for easy access
5. Problem-Solving & Crisis Management
- Handle unexpected delays, weather issues, or vehicle breakdowns
- Reroute drivers as needed and escalate emergencies using predefined protocols
- Resolve customer complaints professionally and promptly
- Support drivers in emergency or high-pressure situations with clear guidance
REQUIREMENTS
- Proven experience in dispatching, transportation coordination, or logistics supportApply for this Job by submitting your proposal! To have your proposal considered, please CAREFULLY READ the following guidelines IN THIS LINK.
PROPOSALS WITH INCORRECT STRUCTURE WILL BE DISREGARDED.
IMPORTANT: To join our telegram group and learn more about our open positions, click on the corresponding link:
(Philippines): https://t.me/+HnbkVowAXVdmMjA5
PROTOPVA REQUIRED VALUE STANDARDS FOR ALL POSITIONS
1. Honesty & integrity at all times
2. Quick to respond and communicate
3. Proactive, go-getter, figuring things out on his own (make Google your best friend)
4. Humble, responsible, and accountable
5. Professional and focused
6. Looking for long-term work relationship 1-3+ years
7. Team oriented
8. Always willing to learn new things and develop new skills
9. Efficient and committed to delivering on expectations, and deadlines
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