Description

ProtopVA Community is excited to present this new job opportunity for a Part-Time Administrative Support Virtual Assistant for a Health Company (LATAM, The Philippines, and The Caribbean)

COMPANY INFORMATION:

A Florida-based company with a multidisciplinary healthcare team specializes in delivering personalized patient care. Their approach integrates medical, alternative, and regenerative treatments to help their patients alleviate pain, recover mobility, and get them back to doing what they love to do. The company is dedicated to supporting individuals in achieving their health and wellness goals through a comprehensive range of services, including Physical Therapy, Chiropractic care, and Medical treatments.

OPPORTUNITIES OFFERED WITH THIS JOB:

• Opportunity to work alongside a detail-oriented team.

• Opportunity to be part of a US company

• Opportunity to work with a great team.

SCHEDULE AND PAY RATE:

• Schedule: Monday to Thursday from 9:00 am to 2:000 pm 

• Time Zone: Eastern Standard Time

• Hours: 20 hours

• Languages Required: English. Speaking Spanish is a Plus.

•Open to: The Philippines, Latin America and The Caribbean.

• Pay Rate: $7/hour

●Rates are dependent on your experience, determined by ProtopVA.●

Apply for this Job by submitting your proposal! To have your proposal considered, please CAREFULLY READ the following guidelines in THIS LINK. 

PROPOSALS WITH INCORRECT STRUCTURE WILL BE DISREGARDED.

JOB DESCRIPTION

Overview:

We are seeking a highly organized and proactive Administrative Support Virtual Assistant to provide remote administrative and customer service support for a chain of medical offices.  The ideal candidate will assist with answering emails and faxes, scheduling patients, creating excel tracking sheets, and generating reports from our electronic health record for a busy, multisite medical business.  Client service, responsiveness, and attention to detail are key requirements.

Responsibilities:

1. Client Communication:

• Answer and manage emails and faxes in a timely and professional manner.

• Handle scheduling requests, including booking, rescheduling, cancellations, and confirmations via email, text and phone.

• Ensure client satisfaction and resolve inquiries or issues effectively.

2. Administrative Support:

• Maintain and update demographic and other relevant information in the company’s electronic health record / scheduling system with accuracy

• Organize and manage spreadsheets to track client information and office statistics

• Coordinate with front desk personnel, clinicians, and company management to resolve client issues.

3. Coordination:

• Coordinate with team members or other stakeholders to ensure workflow efficiency.

• Provide ad hoc administrative support to the company management as needed.

Requirements:

• Ability to multitask and manage time effectively 

• Outgoing and vibrant personality providing concierge level service. 

• Quick learner that’s able to work independently

• Previous relevant experience, excellent computer skills in Microsoft Suite, including email

• Preferably, 1+ years of experience working in a healthcare administrative setting Preferably,

• 1+ years of experience in electronic health records software 

• Bilingual (English and Spanish) a plus