Description

ProtopVA Community is excited to present this new job opportunity for Full-Time Intake and Onboarding Specialist For A Law Firm (LATAM).

COMPANY INFORMATION

US-based law firm with great reputation and with over 10 years in business representing international artists in securing work visas and green cards to be able to live and work in the United States.

REQUIREMENTS:

• Previous experience in a legal assistant, executive assistant or similar role.
• Strong verbal and written communication skills, with the ability to articulate complex legal concepts in a clear and understandable manner.
• Excellent interpersonal skills and the ability to establish rapport with clients from diverse backgrounds.
• Proficiency in Microsoft Office suite and experience with legal case management software is preferred.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively.
• Ability to maintain confidentiality and handle sensitive information with discretion.

SCHEDULE AND PAY RATE

•      Schedule: 9:00 am -  05:00 pm

•      Time Zone: Eastern Standard Time

•      Hours: 40 hours/week

•      Open to: Latin America

•      Pay Rate: $6-$8 /hr

*Rates are dependent on your experience and skills, determined by ProtopVA.*

JOB DESCRIPTION

1. Conduct initial intake interviews with potential clients to gather relevant information regarding their legal needs.

2. Assist clients in completing necessary forms and paperwork required for their case.

3. Coordinate with attorneys and legal staff to ensure timely processing of intake materials and case assignments.

4. Communicate with clients to provide updates on the status of their case and answer any questions or concerns they may have.

5. Maintain accurate and up-to-date records of client information and case details in the firm's database.

6. Collaborate with other departments, such as billing and administration, to facilitate the onboarding process for new clients.

7. Provide administrative support to attorneys and legal staff as needed, including drafting correspondence, scheduling appointments, and managing calendars.

8. Conduct follow-up calls or emails with clients to gather feedback on their experience with the firm and address any issues or concerns.

9. Stay informed about changes in relevant laws and regulations to ensure compliance with legal requirements.

10. Participate in training sessions and professional development opportunities to enhance skills and knowledge relevant to the role.

Apply for this Job by submitting your proposal! To have your proposal considered, please CAREFULLY READ the following guidelines in THIS LINK. 

PROPOSALS WITH INCORRECT STRUCTURE WILL BE DISREGARDED.

IMPORTANT: To join our telegram group and learn more about our open positions, click on the corresponding link: 

(Latin America ): https://t.me/+QfiDlxFlLXAwNDAx 

(Philippines): https://t.me/+iBlvMlhGzzoyZWZh

OPPORTUNITIES OFFERED WITH THIS JOB

•      Opportunity to work alongside a detail-oriented team.

•      Opportunity to be part of a US company

•      Opportunity to work with a great team.

PROTOPVA REQUIRED VALUE STANDARDS FOR ALL POSITIONS

1.     Honesty & integrity at all times

2.     Quick to respond and communicate

3.     Proactive, go-getter, figuring things out on his own (make Google your best friend)

4.     Humble, responsible, and accountable

5.     Professional and focused

6.     Looking for long-term work relationship 1-3+ years

7.     Team oriented

8.     Always willing to learn new things and develop new skills

9.     Efficient and committed to delivering on expectations, and deadlines