Description

ProtopVA Community is excited to present this new job opportunity for a Full-Time Expert Dispatch/Customer Service Representative For A Rental Dumpster Business position. 

COMPANY INFORMATION

A US Dumpster Rental Service that offers a variety of bin sizes to assist clients with their removal needs for various projects. The business is composed of a dedicated team that is not only committed to providing an exceptional customer experience but also to minimizing environmental impact. In addition to dumpster rentals, it also offers luxury restroom rentals and provides various other items commonly found on construction sites.

OPPORTUNITIES OFFERED WITH THIS JOB

•      Opportunity to work alongside a detail-oriented team.

•      Opportunity to be part of a US company

•      Opportunity to work with a great team.

REQUIREMENTS:

• MUST have really good English and Spanish, at a native -or almost- native level.
• Extensive Dispatch Experience (Preferably in the Dumpster and Portable Restroom Industry) HIghly Recommended
• Previous experience in a customer service role
• Proficient in transportation planning and dispatching.
• Excellent phone etiquette and typing skills.
• High volume of communication and multitasking capabilities for time-sensitive tasks.
• Be familiar with the San Fernando Valley system (Not a Must but highly desirable)
• Strong attention to detail and analytical skills.

• Ability to efficiently and effectively route multiple drivers routes, multi-task along with great communication, time management
• Available to work Monday - Saturday.

JOB DESCRIPTION

Essential Duties

• Oversees dispatching for Dumpsters, Portable Restrooms, and Temporary Fencing of the company’s Trucks and Drivers.
•  Plan Routes and schedules drivers and trucks for delivery/pickup and/or hauling
• Ensure established routes and schedules are maintained.
• Handle potential HIGH volume of communication by telephone, text and radio (A MUST)
• Be the point of contact for Drivers, Customer Service Representatives and the company’s Customers with the duties to ensure that the logistics of any Delivery/Pickup, rescheduling, rerouting, cancellation(s), inventory, etc. are efficiently planned and executed.
• Perform other related duties as assigned to meet the ongoing needs of the organization.
• Provide support to other team members as needed
• Provide outstanding customer service

SCHEDULE AND PAY RATE

•      Schedule:  Monday-Friday: 6:00 am to 3:00 pm and Saturday 6:00 am - 2:00 pm

•      Time Zone: PST (Pacific Standard Time)

•      Hours: Up to 46 hours/week

•      Languages Required: English and Spanish

•      Open to LATAM

•      Pay Rate: $13 - $22 /hour

*Rates are dependent on your experience and skills, determined by ProtopVA.*

Apply for this Job by submitting your proposal! To have your proposal considered, please CAREFULLY READ the following guidelines in THIS LINK. 

PROPOSALS WITH INCORRECT STRUCTURE WILL BE DISREGARDED.

*To join our telegram group and learn more about our open positions, click on this link (Latin America ): https://t.me/+QfiDlxFlLXAwNDAx

PROTOPVA REQUIRED VALUE STANDARDS FOR ALL POSITIONS

1.     Honesty & integrity at all times

2.     Quick to respond and communicate

3.     Proactive, go-getter, figuring things out on his own (make Google your best friend)

4.     Humble, responsible, and accountable

5.     Professional and focused

6.     Looking for long-term work relationship 1-3+ years

7.     Team oriented

8.     Always willing to learn new things and develop new skills

9.     Efficient and committed to delivering on expectations, and deadlines