Description
ProtopVA Community is excited to present this new job opportunity for a Full - Time Appointment Setter and Cold/Warm Caller for a Business Consulting Company
COMPANY INFORMATION
A company that provides business consulting services, offering coaching, specialized programs, courses, and resources designed to empower individuals on their journey to becoming successful business loan brokers. Additionally, the company also offers comprehensive guidance on mastering the skills necessary to thrive as a professional business owner.
OPPORTUNITIES OFFERED WITH THIS JOB
• Opportunity to work alongside a detail-oriented team.
• Opportunity to be part of a US company.
• Opportunity to work with a great team.
JOB DESCRIPTION
1. Call & Qualify Leads
- Use VoIP phone (Dialpad, Google Voice, Nextiva, etc.) to make calls and qualify leads
- Learn English and/or Spanish scripts to know what to say to qualify Leads
- Call and tag leads as “cold”, “warm” or “hot” based on their interest level
- Call or text potential leads over the phone and offer information about the services or products that the company offers to find out who would be interested in working with the company
- Perform warm calls to verify information when the company receives an inquiry
2. Cold Calling- Cold call contacts are gathered by lead generation or research to offer the company services or products and specify how the company can provide what they need.
- Cold call leads already provided by the company and ask questions about their needs and interests to qualify and convert them to future clients and customers by setting up an appointment with the lead managers or closers
- SMS contacts gathered by the lead generation program or system they own
- Add call notes to a CRM system (as needed), and/or assign hot/interested leads as indicated for additional sales follow-up
- Transfer the lead to the sales department or responsible personnel when a client is ready to move forward and qualified.
3. Calendar Management & Appointment Setting- Divert the interested clients to an agent to coordinate the booking.
- Help leads book calls with agents manually or using booking systems like Calendly
- Send a calendar invite to both leads and clients
4. Add Clients to the Sales Pipeline- Receive an email for a new prospect/deal in the company’s pipeline
- Add deals to a system or spreadsheet after receiving an email for a new prospect/deal in the company’s pipeline (buyers or sellers’ pipeline).
5. Warm Calling Existing Leads- Perform outbound calls to past clients or existing leads the company already has and offer information about the services the company offers.
- Speak with each lead, take notes, and then add them to the CRM.
- Call leads and prospects to book demos and/or introductory calls manually or through online booking systems like Acuity
- Invite clients to events and ask for referrals
SUCCESS PROFILE FOR THIS ROLE
- At least two years of experience in similar roles.
- Innovative and proactive: People who can think for themselves and be proactive/ People who work independently, are resourceful, and can think up solutions to problems independently/ People who can think creatively to solve problems.
- People & Relationships: Easy to speak with and a good listener/ Someone that is open to feedback without being offended, willing to make mistakes, and be ok when the company tells them how to improve/ Supportive, and always willing to help.
- Work Load & Stress Management: Able to manage stressful situations without affecting them on a personal level/ Must be extremely organized and detail-oriented/ Ability to work under pressure.
- Technology & Software: Computer savvy, able to teach systems and software to others/ Knowledge or willing to invest time in training themselves on the different platforms of the business.
- Communication & Language: Always available to respond quickly when contacted via phone, text, chat, email, etc./ Comfortable making calls and know how to properly communicate with contractors and clients.
SCHEDULE AND PAY RATE
• Schedule: Monday to Friday 10:00 am - 06:00 pm
• Time Zone: Eastern Standard Time
• Hours: 40 hours/week
• Languages Required: English
• Open to The Philippines and Latin America
• Pay Rate: $5-9/hour
*Rates are dependent on your experience, determined by ProtopVA.*
Apply for this Job by submitting your proposal! To have your proposal considered, please CAREFULLY READ the following guidelines in THIS LINK.
PROPOSALS WITH INCORRECT STRUCTURE WILL BE DISREGARDED.
*To join our telegram group and learn more about our open positions, click on these link
(Philippines): https://t.me/+iBlvMlhGzzoyZWZh
(Latin America): https://t.me/+QfiDlxFlLXAwNDAx
PROTOPVA REQUIRED VALUE STANDARDS FOR ALL POSITIONS
1. Honesty & integrity at all times
2. Quick to respond and communicate
3. Proactive, go-getter, figuring things out on his own (make Google your best friend)
4. Humble, responsible, and accountable
5. Professional and focused
6. Looking for long-term work relationship 1-3+ years
7. Team oriented
8. Always willing to learn new things and develop new skills
9. Efficient and committed to delivering on expectations, and deadlines
