Description

ProtopVA Community is excited to present this new job opportunity for a Part-Time Administrative Support Virtual Assistant for a Health Company (The Philippines, The Caribbean and LATAM)

COMPANY INFORMATION

 A Florida-based company with a multidisciplinary healthcare team specializes in delivering personalized patient care. Their approach integrates medical, alternative, and regenerative treatments to help their patients alleviate pain, recover mobility, and get them back to doing what they love to do. They are dedicated to supporting individuals in achieving their health and wellness goals through a comprehensive range of services, including Physical Therapy, Chiropractic care, and Medical treatments.

SCHEDULE AND PAY RATE

• Schedule: Monday to Thursday, 9:00 AM to 2:00 PM EST

• Time Zone: Eastern Standard Time

• Hours per week: 20 hours

• Open to: The Philippines, The Carribean and LATAM

• Languages: Fluent in English

• Hourly Rate: $7

*Rates are dependent on your experience and skills, determined by ProtopVA.*

OVERVIEW:

We are seeking a highly organized and proactive Administrative Support Virtual Assistant to provide remote administrative and customer service support for a chain of medical offices.  The ideal candidate will assist with answering emails and faxes, scheduling patients, creating Excel tracking sheets, and generating reports from our electronic health record for a busy, multisite medical business.  Client service, responsiveness, and attention to detail are key requirements.

REQUIREMENTS:

• Ability to multitask and manage time effectively 
• Outgoing and vibrant personality providing concierge-level service. 
• Quick learner that’s able to work independently
• Previous relevant experience, excellent computer skills in Microsoft Suite, including email
• Preferably, 1+ years of experience working in a healthcare administrative setting
• Preferably 1+ years of experience in electronic health records software

JOB DESCRIPTION:

1. Client Communication:

• Answer and manage emails and faxes in a timely and professional manner.

•Handle scheduling requests, including booking, rescheduling, cancellations, and confirmations via email, text and phone.

•Ensure client satisfaction and resolve inquiries or issues effectively.

2. Administrative Support:

• Maintain and update demographic and other relevant information in the company’s electronic health record / scheduling system with accuracy

• Organize and manage spreadsheets to track client information and office statistics

• Coordinate with front desk personnel, clinicians, and company management to resolve client issues.

3. Coordination:

• Coordinate with team members or other stakeholders to ensure workflow efficiency.

• Provide ad hoc administrative support to the company management as needed.

PROPOSALS WITH INCORRECT STRUCTURE WILL BE DISREGARDED.

IMPORTANT: To join our telegram group and learn more about our open positions, click on the corresponding link: 

(Latin America ): https://t.me/+QfiDlxFlLXAwNDAx 

 (Philippines):  https://t.me/+iBlvMlhGzzoyZWZh

OPPORTUNITIES OFFERED WITH THIS JOB

•      Opportunity to work alongside a detail-oriented team.

•      Opportunity to be part of a US company

•      Opportunity to work with a great team.

PROTOPVA REQUIRED VALUE STANDARDS FOR ALL POSITIONS

1.     Honesty & integrity at all times

2.     Quick to respond and communicate

3.     Proactive, go-getter, figuring things out on his own (make Google your best friend)

4.     Humble, responsible, and accountable

5.     Professional and focused

6.     Looking for long-term work relationship 1-3+ years

7.     Team oriented

8.     Always willing to learn new things and develop new skills

9.     Efficient and committed to delivering on expectations, and deadlines