Description

ProtopVA Community is excited to present this new job opportunity for a Full-Time Operations Maintenance Coordinator For A Construction Company.

COMPANY INFORMATION

US construction company specializing in both commercial and residential projects, dedicated to providing innovative and sustainable solutions in the industry. 

OPPORTUNITIES OFFERED WITH THIS JOB

•      Opportunity to work alongside a detail-oriented team.

•      Opportunity to be part of a US company

•      Opportunity to work with a great team.

SCHEDULE AND PAY RATE 

•      Schedule: Monday – Friday 8am to 5pm

•      Time Zone: Central Standard Time

•      Hours: 40 hours/week initially 

•      Languages Required: English

•      Pay Rate: $3 USD/hour

*Rates are dependent on your experience, determined by ProtopVA.*

Apply for this Job by submitting your proposal! To have your proposal considered, please CAREFULLY READ the following guidelines in THIS LINK. 

PROPOSALS WITH INCORRECT STRUCTURE WILL BE DISREGARDED.

*To join our telegram group and learn more about our open positions, click on this link (Philippines):  https://t.me/+iBlvMlhGzzoyZWZh

Requirements:

• Previous experience in similar coordination roles within maintenance or construction companies or related industries is preferred.

• Excellent communication and negotiation skills, with a solution-oriented approach to problem-solving.

• Experience managing staff and contractors, demonstrating strong leadership skills.

• Quick learner with the ability to understand the flow of operations and maintenance activities.

• Proficiency in computer applications and willingness to learn new software tools.

• Strong attention to detail and time management skills, capable of managing multiple tasks efficiently.

• Fluency in English and Spanish required.

JOB DESCRIPTION

1. Client and Worker Coordination

• Serve as the main point of contact for clients, addressing inquiries, and coordinating job assignments.

• Assign jobs to workers and coordinate their schedules and ensure timely completion of tasks.

• Negotiate job details, pricing, and budgets with clients, striving to achieve mutually satisfactory agreements.

2. Client Communication and Query Handling

• Act as one of the main points of contact with clients, addressing inquiries, and providing updates on job progress.

• Receive client queries about jobs and effectively coordinate with technicians and service providers to fulfill job requirements.

3. Service Provider Management

• Communicate with technicians and service providers such as plumbers, electricians, refrigeration technicians, etc., to assess availability and assign jobs.

• Use existing tech databases and also build and maintain a new database of service providers for company use.

• Schedule and coordinate service provider visits to properties and ensure efficient job completion and client satisfaction.

4. Administrative Support

• Assist with administrative tasks including documentation, record-keeping, and data entry.

• Contact suppliers for pricing on construction materials.

• Provide support to the business owner with various tasks as needed, demonstrating flexibility and willingness to contribute to overall operations.

5. Research and Development

• Conduct research to identify potential new service providers and vendors, expanding the company's network and capabilities.

• Stay updated on industry trends, regulations, and best practices to enhance service delivery and customer satisfaction.

SUCCESS PROFILE FOR THIS ROLE

• Innovative and proactive: People who can think for themselves and are able to be proactive/ People who work independently, are resourceful, and are able to think up solutions to problems independently/ People who are able to think creatively to solve problems.

• People & Relationships: Easy to speak with and a good listener/ Someone that is open to feedback without being offended, willing to make mistakes, and be ok when the company tells them how to improve/ Supportive, and always willing to help.

• Work Load & Stress Management: Able to manage stressful situations without affecting them on a personal level/ Must be extremely organized and detail-oriented/ Ability to work under pressure.

• Technology & Software: Computer savvy, able to teach systems and software to others/ Knowledge or willing to invest time in training themselves on the different platforms of the business.

• Communication & Language: Always available to respond quickly when contacted via phone, text, chat, email, etc./ Comfortable making calls and know how to properly communicate with contractors and clients.

PROTOPVA REQUIRED VALUE STANDARDS FOR ALL POSITIONS

1.     Honesty & integrity at all times

2.     Quick to respond and communicate

3.     Proactive, go-getter, figuring things out on his own (make Google your best friend)

4.     Humble, responsible, and accountable

5.     Professional and focused

6.     Looking for long-term work relationship 1-3+ years

7.     Team oriented

8.     Always willing to learn new things and develop new skills

9.     Efficient and committed to delivering on expectations, and deadlines

10.    Able to write and speak in English